About Us

OUR BRAND STORY

Tucy is operated by 1002 REAL ESTATE DEVELOPMENT, LLC as a focused ecommerce store. The store is centered on Everyday Pet Feeding, Hydration, and Grooming Accessories, with product pages that explain size, materials, package contents, use, and care before checkout. Tucy presents its policies in a calm, professional voice because customers should feel confident before placing an order.

OUR MISSION & VERTICAL FOCUS

Our mission is to make shopping for Everyday Pet Feeding, Hydration, and Grooming Accessories clear and practical. We keep the catalog narrow enough for customers to compare products by real details instead of browsing unrelated categories, and we align images, descriptions, shipping notes, return guidance, and support answers with the items actually offered on this website.

The Tucy online storefront launched in 2026 to serve customers in Singapore. We review listings before publication and keep product specifications, package contents, prices, availability, and customer policies current as the catalog changes.

OUR COMMITMENT TO YOU

We support customers with clear policies, official contact details, secure Shopify checkout, order tracking, and a 30-day return window for eligible items. If a customer has a question before purchase or needs help after delivery, our team can be reached at care@tucy.shop during Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). Before ordering, customers can use the listed dimensions, materials, package contents, and care details to decide whether an item suits their needs.

STORE INFORMATION